RICO

User Agreement

1. Introduction

These terms and conditions and the documents referred to below (the "Terms") apply to the use of the current website (the "Website") and its related or connected services (collectively, the "Service").

You should carefully review these Terms as they contain important information concerning your rights and obligations concerning the use of the Website and form a binding legal agreement between you - our customer (the "Customer"), and us. By using this Website and/or accessing the Service, you, whether you are a guest or a registered user with an account (“Account”), agree to be bound by these Terms, together with any amendments, which may be published from time to time. If you do not accept these Terms, you should refrain from accessing the Service and using the Website.

The Service is owned by Pistis Trade N.V., a limited liability company registered in Curacao with company registration number 162576, with registered address at Zuikertuintjeweg Z/N (Zuikertuin Tower), Curaçao (“Company”), licensed in Curaçao under the Licence 162576 issued by Gaming Services Provider N.V. for the provision of online games of chance.

2. General Terms

We reserve the right to revise and amend the Terms (including any documents referred to and linked to below) at any time. You should visit this page periodically to review the Terms and Conditions. Amendments will be binding and effective immediately upon publication on this Website. If you object to any such changes, you must immediately stop using the Service. Your continued use of the Website following such publication will indicate your agreement to be bound by the Terms as amended. Any bets not settled prior to the changed Terms taking effect will be subject to the pre-existing Terms.

3. Your Obligations

You acknowledge that at all times when accessing the Website and using the Service:

3.1. You are over 18, or the legal age at which gambling, or gaming activities are allowed under the law or jurisdiction that applies to you. We reserve the right to request proof of age documents from you at any time.

3.2. You are of legal capacity and can enter into a binding legal agreement with us. You must not access the Website or utilize the Service if you are not of legal capacity.

3.3. You are a resident in a jurisdiction that allows gambling. You are not a resident of any country in which access to online gambling to its residents or to any person within such country is prohibited. It is your sole responsibility to ensure that your use of the service is legal.

3.4. You may not use a VPN, proxy or similar services or devices that mask or manipulate the identification of your real location.

3.5. You are the authorized user of the payment method you use.

3.6. You must make all payments to us in good faith and not attempt to reverse a payment made or take any action which will cause such payment to be reversed by a third party.

3.7. When placing bets you may lose some or all of your money deposited to the Service in accordance with these Terms and you will be fully responsible for that loss.

3.8. When placing bets you must not use any information obtained in breach of any legislation in force in the country in which you were when the bet was placed.

3.9. You are not acting on behalf of another party or for any commercial purposes, but solely on your own behalf as a private individual in a personal capacity.

3.10. You must not either attempt to manipulate any market or element within the Service in bad faith nor in a manner that adversely affects the integrity of the Service or us.

3.11. You must generally act in good faith in relation to us of the Service at all times and for all bets made using the Service.

3.12. You, or, if applicable, your employees, employers, agents, or family members, are not registered as an Affiliate in our Affiliate program.

4. Restricted Use

4.1. You must not use the Service:

4.1.1. If you are under the age of 18 years (or below the age of majority as stipulated in the laws of the jurisdiction applicable to you) or if you are not legally able to enter into a binding legal agreement with us or you acting as an agent for, or otherwise on behalf, of a person under 18 years (or below the age of majority as stipulated in the laws of the jurisdiction applicable to you);

4.1.2. If you reside in a country in which access to online gambling to its residents or to any person within such country is prohibited.

4.1.3. If you are a resident of one of the following countries, or accessing the Website from one of the following countries:

4.1.4. To collect nicknames, e-mail addresses and/or other information of other Customers by any means (for example, by sending spam, other types of unsolicited emails or the unauthorized framing of, or linking to, the Service);

4.1.5. to disrupt or unduly affect or influence the activities of other Customers or the operation of the Service generally;

4.1.6. to promote unsolicited commercial advertisements, affiliate links, and other forms of solicitation which may be removed from the Service without notice;

4.1.7. in any way which, in our reasonable opinion, could be considered as an attempt to: (i) cheat the Service or another Customer using the Service; or (ii) collude with any other Customer using the Service in order to obtain a dishonest advantage;

4.1.8. to scrape our odds or violate any of our Intellectual Property Rights; or

4.1.9. for any unlawful activity whatsoever.

4.2. You cannot sell or transfer your account to third parties, nor can you acquire a player account from a third party.

4.3. You may not, in any manner, transfer funds between player accounts.

4.4. We may immediately terminate your Account upon written notice to you if you use the Service for unauthorized purposes. We may also take legal action against you for doing so in certain circumstances.

4.5. Employees of Company, its licensees, distributors, wholesalers, subsidiaries, advertising, promotional or other agencies, media partners, contractors, retailers and members of the immediate families of each are NOT allowed to use the Service for real money without prior consent from the Company Director or CEO. Should such activity be discovered, the account(s) will be immediately terminated and all bonuses/winnings will be forfeited.

5. Registration

You agree that at all times when using the Service:

5.1. We reserve the right to refuse to accept a registration application from any applicant at our sole discretion and without any obligation to communicate a specific reason.

5.2. Before using the Service, you must personally complete the registration form and read and accept these Terms. In order to start betting on the Service or withdraw your winnings, we may require you to become a verified Customer which includes passing certain checks. You may be required to provide a valid proof of identification and any other document as it may be deemed necessary. This includes but is not limited to, a picture ID (copy of passport, driver's license or national ID card) and a recent utility bill listing your name and address as proof of residence. We reserve the right to suspend wagering or restrict Account options on any Account until the required information is received. This procedure is done in accordance with the applicable gaming regulation and the anti-money laundering legal requirements. Additionally, you will need to fund your Service Account using the payment methods set out on the payment section of our Website.

5.3. You have to provide accurate contact information, inclusive of a valid email address (“Registered Email Address”), and update such information in the future to keep it accurate. It is your responsibility to keep your contact details up to date on your Account. Failure to do so may result in you failing to receive important Account related notifications and information from us, including changes we make to these Terms. We identify and communicate with our Customers via their Registered Email Address. It is the responsibility of the Customer to maintain an active and unique email account, to provide us with the correct email address and to advise Company of any changes in their email address. Each Customer is wholly responsible for maintaining the security of his Registered Email Address to prevent the use of his Registered Email Address by any third party. Company shall not be responsible for any damages or losses deemed or alleged to have resulted from communications between Company and the Customer using the Registered Email Address. Any Customer not having an email address reachable by Company will have his Account suspended until such an address is provided to us. We will immediately suspend your Account upon written notice to you to this effect if you intentionally provide false or inaccurate personal information. We may also take legal action against you for doing so in certain circumstances and/or contact the relevant authorities who may also take action against you.

5.4. You are only allowed to register one Account with the Service. Accounts are subject to immediate closure if it is found that you have multiple Accounts registered with us. This includes the use of representatives, relatives, associates, affiliates, related parties, connected persons and/or third parties operating on your behalf.

5.5. In order to ensure your financial worthiness and to confirm your identity, we may ask you to provide us with additional personal information, such as your name and surname, or use any third-party information providers we consider necessary. Should any additional personal information be obtained via third-party sources, we will inform you about the data obtained.

5.6. You must keep your password for the Service confidential. Provided that the Account information requested has been correctly supplied, we are entitled to assume that bets, deposits and withdrawals have been made by you. We advise you to change your password on a regular basis and never disclose it to any third party. It is your responsibility to protect your password and any failure to do so shall be at your sole risk and expense. You may log out of the Service at the end of each session. If you believe any of your Account information is being misused by a third party, or your Account has been hacked into, or your password has been discovered by a third party, you must notify us immediately. You must notify us if your Registered Email Address has been hacked into, we may, however, require you to provide additional information/ documentation so that we can verify your identity. We will immediately suspend your Account once we are aware of such an incident. In the meantime you are responsible for all activity on your Account including third party access, regardless of whether or not their access was authorized by you.

5.7. You must not at any time transmit any content or other information on the Service to another Customer or any other party by way of a screen capture (or other similar method), nor display any such information or content in a frame or in any other manner that is different from how it would appear if such Customer or third party had typed the URL for the Service into the browser line.

5.8. When registering, you will receive the possibility to use all currencies available on the website. Those will be the currencies of your deposits, withdrawals and bets placed and matched into the Service as set out in these Terms. Some payment methods do not process in all currencies. In such cases a processing currency will be displayed, along with a conversion calculator available on the page.

5.9. We are under no obligation to open an Account for you and our website sign-up page is merely an invitation to treat. It is entirely within our sole discretion whether or not to proceed with the opening of an Account for you and, should we refuse to open an Account for you, we are under no obligation to provide you with a reason for the refusal.

5.10. Upon receipt of your application, we may be in touch to request further information and/ or documentation from you in order for us to comply with our regulatory and legal obligations.

6. Your Account

6.1. Accounts could use several currencies, in this case all Account balances and transactions appear in the currency used for the transaction.

6.2. We do not give credit for the use of the Service.

6.3. We may close or suspend an Account if you are not or we reasonably believe that you are not complying with these Terms, or to ensure the integrity or fairness of the Service or if we have other reasonable grounds to do so. We may not always be able to give you prior notice. If we close or suspend your Account due to you not complying with these Terms, we may cancel and/or void any of your bets and withhold any money in your account (including the deposit).

6.4. We reserve the right to close or suspend any Account without prior notice and return all funds. Contractual obligations already matured will however be honored.

6.5. We reserve the right to refuse, restrict, cancel or limit any wager at any time for whatever reason, including any bet perceived to be placed in a fraudulent manner in order to circumvent our betting limits and/ or our system regulations.

6.6. If any amount is mistakenly credited to your Account it remains our property and when we become aware of any such mistake, we shall notify you and the amount will be withdrawn from your Account.

6.7. If, for any reason, your Account goes overdrawn, you shall be in debt to us for the amount overdrawn.

6.8. You must inform us as soon as you become aware of any errors with respect to your Account.

6.9. Please remember that betting is purely for entertainment and pleasure and you should stop as soon as it stops being fun. Absolutely do not bet anything you can’t afford to lose. If you feel that you may have lost control of your gambling, we offer a self-exclusion option. Just send a message to our Customer Support Department using your Registered Email Address that you wish to SELF-EXCLUDE and this request will take effect within 24 hours from the moment of its receipt. In this case your account will be disabled until your further notice, and you won’t be able to login to it.

6.10. You cannot transfer, sell, or pledge Your Account to another person. This prohibition includes the transfer of any assets of value of any kind, including but not limited to ownership of accounts, winnings, deposits, bets, rights and/or claims in connection with these assets, legal, commercial or otherwise. The prohibition on said transfers also includes however is not limited to the encumbrance, pledging, assigning, usufruct, trading, brokering, hypothecation and/or gifting in cooperation with a fiduciary or any other third party, company, natural or legal individual, foundation and/or association in any way shape or form

6.11. Should you wish to close your account with us, please send an email from your Registered Email Address to our Customer Support Department via the links on the Website.

7. Inactive Accounts

7.1. We will charge you a fee of R$5 (or currency equivalent) per calendar month (Inactive Account Fee) if:

7.2. You will be notified that we will start charging you the fees on the eleventh month of inactivity and you will always have the option to log in and withdraw your funds.

7.3. The Inactive Account Fee will be withdrawn from your Account on a monthly basis to the extent that your Account remains in credit and only for the period during which there remains no Account Activity after the initial twelve month period has passed. If the Inactive Account Fee is due to be withdrawn from your Account and the balance of your Account is less than R$5 (or equivalent currency), the Inactive Account Fee shall comprise the remaining funds in your Account.

8. Deposit Of Funds

8.1. All deposits should be made from an account or payment system or credit card that is registered in your own name, and any deposits made in any other currency will be converted using the daily exchange rate obtained from oanda.com, or at our own bank's or our payment processor’s prevailing rate of exchange following which your Account will be deposited accordingly. Note that some payment systems may apply additional currency exchange fees which will be deducted from the sum of your deposit.

8.2. Fees and charges may apply to customer deposits and withdrawals, which can be found on the Website. In most cases we absorb transaction fees for deposits to your RicoBet Account. You are responsible for your own bank charges that you may incur due to depositing funds with us.

8.3. Company is not a financial institution and uses a third party electronic payment processor to process credit and debit card deposits; they are not processed directly by us. If you deposit funds by either a credit card or a debit card, your Account will only be credited if we receive an approval and authorization code from the payment issuing institution. If your card issuer gives no such authorisation, your Account will not be credited with those funds.

8.4. You agree to fully pay any and all payments and charges due to us or to payment providers in connection with your use of the Service. You further agree not to make any charge-backs or renounce or cancel or otherwise reverse any of your deposits, and in any such event you will refund and compensate us for such unpaid deposits including any expenses incurred by us in the process of collecting your deposit, and you agree that any winnings from wagers utilizing those charged back funds will be forfeited. You acknowledge and agree that your player account is not a bank account and is therefore not guaranteed, insured or otherwise protected by any deposit or banking insurance system or by any other similar insurance system of any other jurisdiction, including but not limited to your local jurisdiction. Furthermore, the player account does not bear interest on any of the funds held in it.

8.5. If you decide to accept any of our promotional or bonus offers by entering a bonus code during deposit, you agree to the Terms of Bonuses and terms of each specific bonus.

8.6. Funds originating from criminal and/or illegal and/or unauthorized activities must not be deposited with us.

8.7. If you deposit using your credit card, it is recommended that you retain a copy of Transaction Records and a copy of these Terms.

8.8. Internet Gambling may be illegal in the jurisdiction in which you are located; if so, you are not authorized to use your payment card to deposit on this site. It is your responsibility to know the laws concerning online gambling in your country of domicile.

9. Withdrawal Of Funds

9.1. You may withdraw any unutilized and cleared funds held in your player account by submitting a withdrawal request in accordance with our withdrawal conditions. The minimum withdrawal amount per transaction is R$50 (or equivalent in other currency) with the exception of an account closure in which case you may withdraw the full balance.

9.2. Any withdrawal without any promotion claims are required to have minimum x1 wagering requirement before any withdrawals can be made.

9.3. We reserve the right to request photo ID, address confirmation or perform additional verification procedures (request your selfie, arrange a verification call etc.) for the purpose of identity verification prior to granting any withdrawals from your Account. We also reserve our rights to perform identity verification at any time during the lifetime of your relationship with us.

9.4. All withdrawals must be made to the original debit, credit card, bank account, method of payment used to make the payment to your Account. We may, and always at our own discretion, allow you to withdraw to a payment method from which your original deposit did not originate. This will always be subject to additional security checks.

9.5. Should you wish to withdraw funds but your account is either inaccessible, dormant, locked or closed, please contact our Customer Service Department.

9.6. In cases when your balance is at least 10 times larger than the total sum of your deposits, you will be limited to R$5,000 (or currency equivalent) for withdrawal per month. In other cases the maximum withdrawal amount per month is R$10,000.

9.7. Please note that we cannot guarantee successful processing of withdrawals or refunds in the event you breach the Restricted use policy stated in Clauses 3.3 and 4.

9.8. Any withdrawal from the form of free bonus (received solely free without any deposit needed) will be capped at a maximum of x5 times winning of the initial free bonus received only, any balance thereafter will be voided.

9.9. Maximum payout from jackpot winnings on slot products will only be at R$200,000 with a withdrawal time of up to 1 month.

9.1.0. Any withdrawal from the free spin campaign organized by RicoBet will be capped at a maximum of R$2,500 only, any balance thereafter will be voided.

10. Payment Transactions And Processors

10.1. You are fully responsible for paying all monies owed to us. You must make all payments to us in good faith and not attempt to reverse a payment made or take any action which will cause such payment to be reversed by a third party in order to avoid a liability legitimately incurred. You will reimburse us for any charge-backs, denial or reversal of payment you make and any loss suffered by us as a consequence thereof. We reserve the right to also impose an administration fee of R$50, or currency equivalent per charge-back, denial or reversal of payment you make.

10.2. We reserve the right to use third party electronic payment processors and or merchant banks to process payments made by you and you agree to be bound by their terms and conditions providing they are made aware of you and those terms do not conflict with these Terms.

10.3. All transactions made on our site might be checked to prevent money laundering or terrorism financing activity. Suspicious transactions will be reported to the relevant authority.

11. Errors

11.1. In the event of an error or malfunction of our system or processes, all bets are rendered void. You are under an obligation to inform us immediately as soon as you become aware of any error with the Service. In the event of communication or system errors or bugs or viruses occurring in connection with the Service and/or payments made to you as a result of a defect or error in the Service, we will not be liable to you or to any third party for any direct or indirect costs, expenses, losses or claims arising or resulting from such errors, and we reserve the right to void all games/bets in question and take any other action to correct such errors.

11.2. We make every effort to ensure that we do not make errors in posting bookmaker lines. However, if as a result of human error or system problems a bet is accepted at an odd that is: materially different from those available in the general market at the time the bet was made; or clearly incorrect given the chance of the event occurring at the time the bet was made then we reserve the right to cancel or void that wager, or to cancel or void a wager made after an event has started.

11.3. We have the right to recover from you any amount overpaid and to adjust your Account to rectify any mistake. An example of such a mistake might be where a price is incorrect or where we enter a result of an event incorrectly. If there are insufficient funds in your Account, we may demand that you pay us the relevant outstanding amount relating to any erroneous bets or wagers. Accordingly, we reserve the right to cancel, reduce or delete any pending plays, whether placed with funds resulting from the error or not.

12. Rules Of Play, Refunds And Cancellations

12.1. The winner of an event will be determined on the date of the event's settlement, and we will not recognize protested or overturned decisions for wagering purposes.

12.2. All results posted shall be final after 72 hours and no queries will be entertained after that period of time. Within 72 hours after results are posted, we will only reset/correct the results due to human error, system error or mistakes made by the referring results source.

12.3. If a match result is overturned for any reason by the governing body of the match within the payout period then all money will be refunded.

12.4. If a draw occurs in a game where a draw option is offered all stakes on a team win or lose will be lost. If a draw option is not offered then everyone receives a refund in the outcome of a draw on the match. And if a draw option has not been made available, then extra time will count, if played.

12.5. If a result cannot be validated by us, for instance if the feed broadcasting the event is interrupted (and cannot be verified by another source) then at our election, the wagers on that event will be deemed invalid and wagers refunded.

12.6. Minimum and maximum wager amounts on all events will be determined by us and are subject to change without prior written notice. We also reserve the right to adjust limits on individual Accounts as well.

12.7. Customers are solely responsible for their own Account transactions. Once a transaction is complete, it cannot be changed. We do not take responsibility for missing or duplicate wagers made by the Customer and will not entertain discrepancy requests because a play is missing or duplicated. Customers may review their transactions in the My Account section of the site after each session to ensure all requested wagers were accepted.

12.8. A matchup will have action as long as the two teams are correct, and regardless of the League header in which it is placed on our Website.

12.9. The start dates and times displayed on the Website for eSport matches are an indication only and are not guaranteed to be correct. If a match is suspended or postponed, and not resumed within 72 hours from the actual scheduled start time, the match will have no action and wagers will be refunded. The exception being any wager on whether a team/player advances in a tournament, or wins the tournament, will have action regardless of a suspended or postponed match.

12.10. If an event is posted by us with an incorrect date, all wagers have action based on the date announced by the governing body.

12.11. If a team is using stand-ins, the result is still valid as it was the team's choice to use the stand-ins.

12.12. Company reserves the right to remove events, markets and any other products from the Website.

12.13. In-depth explanation of our sports betting rules is on the separate page: SPORTS BETTING RULES

13. Communications And Notices

13.1. All communications and notices to be given under these Terms by you to us shall be sent using a Customer Support form on the Website.

13.2. All communications and notices to be given under these Terms by us to you shall, unless otherwise specified in these Terms, be either posted on the Website and/or sent to the Registered Email Address we hold on our system for the relevant Customer. The method of such communication shall be in our sole and exclusive discretion.

13.3. All communications and notices to be given under these Terms by either you or us shall be in writing in the English language and must be given to and from the Registered Email Address in your Account.

13.4. From time to time, we may contact you by email for the purpose of offering you information about betting, unique promotional offerings, and other information from RicoBet You agree to receive such emails when you agree to these Terms when registering at the Website. You can choose to opt out of receiving such promotional offerings from us at any time by submitting a request to the Customer Support.

14. Matters Beyond Our Control

We cannot be held liable for any failure or delay in providing the Service due to an event of Force Majeure which could reasonably be considered to be outside our control despite our execution of reasonable preventative measures such as: an act of God; trade or labor dispute; power cut; act, failure or omission of any government or authority; obstruction or failure of telecommunication services; or any other delay or failure caused by a third party, and we will not be liable for any resulting loss or damage that you may suffer. In such an event, we reserve the right to cancel or suspend the Service without incurring any liability.

15. Liability

15.1. TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT COMPENSATE YOU FOR ANY REASONABLY FORESEEABLE LOSS OR DAMAGE (EITHER DIRECT OR INDIRECT) YOU MAY SUFFER IF WE FAIL TO CARRY OUT OUR OBLIGATIONS UNDER THESE TERMS UNLESS WE BREACH ANY DUTIES IMPOSED ON US BY LAW (INCLUDING IF WE CAUSE DEATH OR PERSONAL INJURY BY OUR NEGLIGENCE) IN WHICH CASE WE SHALL NOT BE LIABLE TO YOU IF THAT FAILURE IS ATTRIBUTED TO: (I) YOUR OWN FAULT; (II) A THIRD PARTY UNCONNECTED WITH OUR PERFORMANCE OF THESE TERMS (FOR INSTANCE PROBLEMS DUE TO COMMUNICATIONS NETWORK PERFORMANCE, CONGESTION, AND CONNECTIVITY OR THE PERFORMANCE OF YOUR COMPUTER EQUIPMENT); OR (III) ANY OTHER EVENTS WHICH NEITHER WE NOR OUR SUPPLIERS COULD HAVE FORESEEN OR FORESTALLED EVEN IF WE OR THEY HAD TAKEN REASONABLE CARE. AS THIS SERVICE IS FOR CONSUMER USE ONLY WE WILL NOT BE LIABLE FOR ANY BUSINESS LOSSES OF ANY KIND.

15.2. IN THE EVENT THAT WE ARE HELD LIABLE FOR ANY EVENT UNDER THESE TERMS, OUR TOTAL AGGREGATE LIABILITY TO YOU UNDER OR IN CONNECTION WITH THESE TERMS SHALL NOT EXCEED (A) THE VALUE OF THE BETS AND OR WAGERS YOU PLACED VIA YOUR ACCOUNT IN RESPECT OF THE RELEVANT BET/WAGER OR PRODUCT THAT GAVE RISE TO THE RELEVANT LIABILITY, OR (B) EUR €500 IN AGGREGATE, WHICHEVER IS LOWER.

15.3. WE STRONGLY RECOMMEND THAT YOU (I) TAKE CARE TO VERIFY THE SUITABILITY AND COMPATIBILITY OF THE SERVICE WITH YOUR OWN COMPUTER EQUIPMENT PRIOR TO USE; AND (II) TAKE REASONABLE PRECAUTIONS TO PROTECT YOURSELF AGAINST HARMFUL PROGRAMS OR DEVICES INCLUDING THROUGH INSTALLATION OF ANTIVIRUS SOFTWARE.

16. Gambling By Those Under Age

16.1. If we suspect that you are or receive notification that you are currently under 18 years or were under 18 years (or below the age of majority as stipulated in the laws of the jurisdiction applicable to you) when you placed any bets through the Service your Account will be suspended (locked) to prevent you placing any further bets or making any withdrawals from your Account. We will then investigate the matter, including whether you have been betting as an agent for, or otherwise on behalf, of a person under 18 years (or below the age of majority as stipulated in the laws of the jurisdiction applicable to you). If having found that you: (a) are currently; (b) were under 18 years or below the majority age which applies to you at the relevant time; or (c) have been betting as an agent for or at the behest of a person under 18 years or below the majority age which applies:

16.2. This condition also applies to you if you are over the age of 18 years but you are placing your bets within a jurisdiction which specifies a higher age than 18 years for legal betting and you are below that legal minimum age in that jurisdiction.

16.3. In the event we suspect you are in breach of the provisions of this Clause or are attempting to rely on them for a fraudulent purpose, we reserve the right to take any action necessary in order to investigate the matter, including informing the relevant law enforcement agencies.

17. Fraud

We will seek criminal and contractual sanctions against any Customer involved in fraud, dishonesty or criminal acts. We will withhold payment to any Customer where any of these are suspected. The Customer shall indemnify and shall be liable to pay to us on demand all costs, charges or losses sustained or incurred by us (including any direct, indirect or consequential losses, loss of profit, loss of business and loss of reputation) arising directly or indirectly from the Customer’s fraud, dishonesty or criminal act.

18. Intellectual Property

18.1. Any unauthorized use of our name and logo may result in legal action being taken against you.

18.2. As between us and you, we are the sole owners of the rights in and to the Service, our technology, software and business systems (the "Systems") as well as our odds.you must not use your personal profile for your own commercial gain (such as selling your status update to an advertiser); and when selecting a nickname for your Account we reserve the right to remove or reclaim it if we believe it appropriate.

18.3. You may not use our URL, trademarks, trade names and/or trade dress, logos ("Marks") and/or our odds in connection with any product or service that is not ours, that in any manner is likely to cause confusion among Customers or in the public or that in any manner disparages us.

18.4. Except as expressly provided in these Terms, we and our licensors do not grant you any express or implied rights, license, title or interest in or to the Systems or the Marks and all such rights, license, title and interest specifically retained by us and our licensors. You agree not to use any automatic or manual device to monitor or copy web pages or content within the Service. Any unauthorized use or reproduction may result in legal action being taken against you.

19. Your License

19.1. Subject to these Terms and your compliance with them, we grant to you a non-exclusive, limited, non transferable and non sublicensable license to access and use the Service for your personal non-commercial purposes only. Our license to you terminates if our agreement with you under these Terms ends.

19.2. Save in respect of your own content, you may not under any circumstances modify, publish, transmit, transfer, sell, reproduce, upload, post, distribute, perform, display, create derivative works from, or in any other manner exploit, the Service and/or any of the content thereon or the software contained therein, except as we expressly permit in these Terms or otherwise on the Website. No information or content on the Service or made available to you in connection with the Service may be modified or altered, merged with other data or published in any form including for example screen or database scraping and any other activity intended to collect, store, reorganize or manipulate such information or content.

19.3. Any non-compliance by you with this Clause may also be a violation of our or third parties' intellectual property and other proprietary rights which may subject you to civil liability and/or criminal prosecution.

20. Your Conduct And Safety

20.1. For your protection and protection of all our Customers, the posting of any content on the Service, as well as conduct in connection therewith and/or the Service, which is in any way unlawful, inappropriate or undesirable is strictly prohibited (“Prohibited Behaviour”).

20.2. If you engage in Prohibited Behaviour, or we determine in our sole discretion that you are engaging in Prohibited Behaviour, your Account and/or your access to or use of the Service may be terminated immediately without notice to you. Legal action may be taken against you by another Customer, other third party, enforcement authorities and/or us with respect to you having engaged in Prohibited Behaviour.

20.3. Prohibited Behaviour includes, but is not limited to, accessing or using the Service to: promote or share information that you know is false, misleading or unlawful; conduct any unlawful or illegal activity, such as, but not limited to, any activity that furthers or promotes any criminal activity or enterprise, violates another Customer's or any other third party’s privacy or other rights or that creates or spreads computer viruses; harm minors in any way;

transmit or make available any content that is unlawful, harmful, threatening, abusive, tortuous, defamatory, vulgar, obscene, lewd, violent, hateful, or racially or ethnically or otherwise objectionable;

transmit or make available any content that the user does not have a right to make available under any law or contractual or fiduciary relationship, including without limitation, any content that infringes a third party’s copyright, trademark or other intellectual property and proprietary rights;

transmit or make available any content or material that contains any software virus or other computer or programming code (including HTML) designed to interrupt, destroy or alter the functionality of the Service, its presentation or any other website, computer software or hardware;

interfere with, disrupt or reverse engineer the Service in any manner, including, without limitation, intercepting, emulating or redirecting the communication protocols used by us, creating or using cheats, mods or hacks or any other software designed to modify the Service, or using any software that intercepts or collects information from or through the Service;

retrieve or index any information from the Service using any robot, spider or other automated mechanism;

participate in any activity or action that, in the sole and entire unfettered discretion of us results or may result in another Customer being defrauded or scammed;

transmit or make available any unsolicited or unauthorized advertising or mass mailing such as, but not limited to, junk mail, instant messaging, "spim", "spam", chain letters, pyramid schemes or other forms of solicitations;

create Accounts on the Website by automated means or under false or fraudulent pretenses; impersonate another Customer or any other third party, or any other act or thing done that we reasonably consider to be contrary to our business principles.

The above list of Prohibited Behaviour is not exhaustive and may be modified by us at any time or from time to time. We reserve the right to investigate and to take all such actions as we in our sole discretion deem appropriate or necessary under the circumstances, including without limitation deleting the Customer’s posting(s) from the Service and/or terminating their Account, and take any action against any Customer or third party who directly or indirectly in, or knowingly permits any third party to directly or indirectly engage in Prohibited Behaviour, with or without notice to such Customer or third party.

21. Links To Other Websites

The Service may contain links to third party websites that are not maintained by, or related to, us, and over which we have no control. Links to such websites are provided solely as a convenience to Customers, and are in no way investigated, monitored or checked for accuracy or completeness by us. Links to such websites do not imply any endorsement by us of, and/or any affiliation with, the linked websites or their content or their owner(s). We have no control over or responsibility for the availability nor their accuracy, completeness, accessibility and usefulness. Accordingly when accessing such websites we recommend that you take the usual precautions when visiting a new website including reviewing their privacy policy and terms of use.

22. Complaints

22.1. If you have any concerns or questions regarding these Terms you should contact our Customer Service Department via the links on the Website and use your Registered Email Address in all communication with us.

22.2. NOTWITHSTANDING THE FOREGOING, WE TAKE NO LIABILITY WHATSOEVER TO YOU OR TO ANY THIRD PARTY WHEN RESPONDING TO ANY COMPLAINT THAT WE RECEIVED OR TOOK ACTION IN CONNECTION THEREWITH.

22.3. If a Customer is not satisfied with how a bet has been settled then the Customer should provide details of their grievance to our Customer Service Department. We shall use our reasonable endeavors to respond to queries of this nature within a few days (and in any event we intend to respond to all such queries within 28 days of receipt).

22.4. Disputes must be lodged within three (3) days from the date the wager in question has been decided. No claims will be honored after this period. The Customer is solely responsible for their Account transactions.

22.5. In the event of a dispute arising between you and us our Customer Service Department will attempt to reach an agreed solution. Should our Customer Service Department be unable to reach an agreed solution with you, the matter will be escalated to our management.

22.6. Should all efforts to resolve a dispute to the Customer's satisfaction have failed, the Customer has the right to lodge a complaint with our licensing body Gaming Services Provider N.V.

23. Assignment

Neither these Terms nor any of the rights or obligations hereunder may be assigned by you without the prior written consent of us, which consent will not be unreasonably withheld. We may, without your consent, assign all or any portion of our rights and obligations hereunder to any third party provided such third party is able to provide a service of substantially similar quality to the Service by posting written notice to this effect on the Service.

24. Severability

In the event that any provision of these Terms is deemed by any competent authority to be unenforceable or invalid, the relevant provision shall be modified to allow it to be enforced in line with the intention of the original text to the fullest extent permitted by applicable law. The validity and enforceability of the remaining provisions of these Terms shall not be affected.

25. Breach Of These Terms

Without limiting our other remedies, we may suspend or terminate your Account and refuse to continue to provide you with the Service, in either case without giving you prior notice, if, in our reasonable opinion, you breach any material term of these Terms. Notice of any such action taken will, however, be promptly provided to you.

26. General Provisions

26.1. Term of agreement. These Terms shall remain in full force and effect while you access or use the Service or are a Customer or visitor of the Website. These Terms will survive the termination of your Account for any reason.

26.2. Gender. Words importing the singular number shall include the plural and vice versa, words importing the masculine gender shall include the feminine and neuter genders and vice versa and words importing persons shall include individuals, partnerships, associations, trusts, unincorporated organizations and corporations.

26.3. Waiver. No waiver by us, whether by conduct or otherwise, of a breach or threatened breach by you of any term or condition of these Terms shall be effective against, or binding upon, us unless made in writing and duly signed by us, and, unless otherwise provided in the written waiver, shall be limited to the specific breach waived. The failure of us to enforce at any time any term or condition of these Terms shall not be construed to be a waiver of such provision or of the right of us to enforce such provision at any other time.

26.4. Acknowledgement. By hereafter accessing or using the Service, you acknowledge having read, understood and agreed to each and every paragraph of these Terms. As a result, you hereby irrevocably waive any future argument, claim, demand or proceeding to the contrary of anything contained in these Terms.

26.5. Language. In the event of there being a discrepancy between the English language version of these rules and any other language version, the English language version will be deemed to be correct.

26.6. Governing Law. These Terms are governed by the law in force in Curaçao.

26.7. Entire agreement. These Terms constitute the entire agreement between you and us with respect to your access to and use of the Service, and supersedes all other prior agreements and communications, whether oral or written with respect to the subject matter hereof.

Responsible Gaming

1. Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

2. Definitions

For the purposes of these Terms and Conditions:.

1) Account means a unique account created for You to access our Service or parts of our Service.

2) Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Curacao

3) Service refers to the Website.

4) Website refers to RicoBet

5) You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Responsible Gambling and Self Exclusion

Gambling means for the majority of our Users, entertainment, fun and excitement. But we also know that for some of our Users gambling has negative side effects. In the medical science is pathologic gambling since many years as serious sickness recognised.

Since our first day we have thought about this problem and try our best to help. Under “Responsible Gambling” We understand multiple steps of measures, with which a gambling provider can help to lower the possibility of negative side effects appearing. -In case they already appear we also try to take active steps against them.

The most important instrument against negative side effects from gambling is knowledge and education about the risks of gambling to support our Users self-control in order to make sure they do not suffer from negative side effects.

3. Information And Contact

Our Support will help you via email at all time without any additional costs for you:

email: support@ricobet.com

Our Support will of course not give out any information about You without Your consent to anyone else

In addition you also can take a self-test, if You are already gambling addicted at: https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem

And you can also find additional information about gambling addictions at: https://www.begambleaware.org/safer-gambling

4. Helpful Hints For Responsible Gambling At RicoBet

We recommend you think about the following hints, before gambling in order to insure gambling stays fun for You and without any negative side effects:

· Set Yourself A Deposit Limit

Before you start to gambling , think about how much you can afford to gamble according to Your financial situation. Play with amounts which are for fun and for Your entertainment

· Do Not Try To Win Back A Loss At Every Cost

Try to not take huge risks to win back what You lost before at any cost. Play for Entertainment and not to earn money.

· Set Yourself A Time Limit

Set yourself a time limit and do not break it. Keep in mind gambling should stay in balance with your other hobbies and not be Your only hobby.

· Play Smart

It is smarter to not play when You are extremely stressed, depressed or under too much pressure. Also do not play when you are under the influence of Medications, Drugs or Alcohol.

· Take Breaks

You should take breaks when You notice, that You get tired or can't concentrate anymore

· Only One Account

To make it easier to have an overview of how much time and money You spend on gambling it is highly advised to not create more than one Account per Person.

5. Minor Protection

To use our Service, You have to be 18 years or older. To avoid abuse, keep Your login data safe from any minors near You. Principally we recommend a filter program to avoid minors, especially children, to access any context on the internet, which is not healthy for them. For parents we can recommend a list of internet filters, to support them, from keeping their children from any context, which was not made for them: https://famisafe.wondershare.com/internet-filter/best-internet-filters.html

6. Self-Exclusion

In case You are diagnosed with a gambling addiction or try to stay away from gambling for a different reason, we want to assist you to stay away from anything that does nothing good for you. “Self-Exclusion” means that You exclude yourself, out of Your own choice, from all gambling services. This exclusion cannot be undone for a set amount of time. If you wish to self-exclude yourself from gambling, please message our support and give them a time span between 6 months and 5 years. They also will explain to you all future steps and what is needed from you.

email: support@ricobet.com

Please keep in mind that Self Exclusion is permanent for the set time span and will not be undone for your own protection.

During Self Exclusion you are not allowed to create a new Account and every attempt to create a new Account during Self Exclusion is a violation of our Terms of Service and may result in the permanent ban of your original account.

Privacy Policy

1. Privacy

RicoBet is committed to protecting your personal information. This privacy policy lets you know what information we collect when you use our services, why we collect that information, and how we use the collected information.

Please note that this privacy policy will be agreed between you and RicoBet. ('We', 'us' or 'our', as the case may be). This privacy policy forms part of RicoBet's terms and conditions.

We may periodically change this privacy policy and will notify you of such changes by posting the revised terms on our platform. We recommend that you review this privacy policy periodically.

2. Information Collected

We believe that information that can be used to identify individuals, including but not limited to name, date of birth, home or other physical address, email address, telephone number or other relevant information, is personal information ( 'Personal information'). training'). When you use our website, register an account or use our services, you may be asked to provide personal information. The personal information we collect may include the following information: contact information (including telephone numbers), shipping information, billing information, transaction history, website usage preferences, and service feedback. From time to time, we store this information on servers located in Germany and elsewhere. When you interact with the Service, our server saves your unique activity log and collects certain management and traffic information, including: source IP address, access time, access date, web pages accessed, language usage, traffic reports software failures and the type of browser used. This information is vital to the provision and quality of our services. We will not collect personal information about you without your knowledge.

3. Data collection and processing methods

We may automatically collect some of the above-mentioned data and receive personal information about you when you provide such information through services or other communications and interactions on the RicoBet website. We may also receive personal information from vendors and online service providers, as well as lawfully obtained customer lists from third-party vendors. In addition, we may engage the services of third-party service providers to provide technical support for processing your online transactions and maintaining your account. We will have the right to access any information you provide to such third party vendors, service providers and e-commerce services, and we will use personal information in accordance with the provisions of this privacy policy below. In accordance with this privacy policy, this information will only be disclosed to third parties outside the company. We take steps to ensure that our agreements with third-party service providers and online providers protect your privacy.

4. Use Of Information

We use the personal information collected from you to provide our services, provide customer support, carry out necessary security and identity checks, process any of your online transactions, help you participate in third party promotional activities, meet certain business requirements and interact for any other purpose related to the operation of the service. Therefore, we may share your personal information with our carefully selected partners (including any other parties with data sharing agreements with the latter).

We may also use your personal information to provide you with:

(1) promotional offers and information about our products and services;

(2) promotional offers and information about products and services from our partners in order to expand the range of products offered and improve our customer service. From time to time, we may ask for your information through surveys or competitions. Participation in these surveys or contests is completely voluntary and you can choose whether or not to disclose this information. The information requested may include contact information (such as name, mailing address, and telephone number) and demographic information (such as zip code or age). By accepting any of our contest prizes or bonuses, you agree to use your name for advertising and promotional purposes without additional compensation, unless prohibited by law. Unless you opt out of receiving promotional information, we may also use your personal information (including your email address and telephone number) to provide you with information about our products, services and promotions, including other gaming products (including online poker),Casinos, betting, backgammon) and our carefully selected third-party products and services.

5. Certain Excluded Disclosures

We may disclose your personal information when required to do so by law, or if we sincerely believe that such action is necessary for the following purposes:

(1) Comply with all legal procedures provided to us, any of our sites or services, or, in some cases, where we assume substantially similar legal obligations;

(2) Protect and defend our rights or property;

(3) Take measures to protect the personal safety of users of the service or the public. If we unilaterally determine that you have cheated or attempted to cheat us, the Company or any other users of the Service in any way, including but not limited to game manipulation or payment fraud, or we suspect that you have fraudulent payment, including using of a stolen credit card, or any other fraudulent activity (including any refunds or other cancellation payments) or prohibited transactions (including money laundering), we reserve the right to share this information (along with your identity) with other websites gaming companies, banks, credit card companies, appropriate institutions and relevant authorities.

(4) For addiction prevention research purposes, data may be anonymous and passed on to the corresponding institution.

6. Access

You may choose to unsubscribe through your account settings available on our website or service or through emails we receive, or by emailing or writing to us at any time to 'opt out' of receiving promotional communications. We are in customer service.

Additionally, if you:

1) you want to confirm the accuracy of the personal information we have collected about you, you can contact us;

2) want to update your personal information; and/or 3) have any complaints about the use of your personal information. If requested, we will (1) update any information you provide to us if you prove the need for such changes, or (2) flag any information to prohibit future use for marketing purposes. For the avoidance of doubt, nothing in this privacy policy will prevent us from retaining your personal information where required by law.

7. Cookies

Information placed on your device

When you access our services, we may store information on your device. This information is called cookies and are small text files that are stored on your device when you visit an online page that records your preferences. We also use local shared objects or 'flash cookies'. 'Flash cookies' are similar to browser cookies. They allow us to remember information about your visits to our website. Neither the cookie nor the flash cookie can be used to access or use other information on your computer. We only use these methods to track the use of our services. Cookies help us monitor website traffic, improve our services and make the website easier and/or more suitable for your use. We use flash cookies and third-party cookies to help us show you more relevant and optimal ads.

Strictly necessary cookies

Strictly necessary cookies are essential to enable users to move around the website and use its functions, such as accessing secure areas of the website or carrying out financial transactions. Without these cookies, we will not be able to make our website work efficiently.

During the registration process

These cookies will save the information collected during your registration and allow us to recognize you as a customer and provide you with the services you require. We may also use this data to better understand your interests while you are online and to improve your access to our platform.

On our website

For visitors to our website, we use cookies to collect information. Our server uses three different types of cookies: 'Session-based' cookies: These cookies are only assigned to your computer during your visit to our website. Session-based cookies can help you navigate our website more quickly and, if you are a registered customer, they allow us to provide you with more relevant information. When you close your browser, this cookie will automatically expire.

'Persistent' cookies: This type of cookie will remain on your computer for a period of time defined for each cookie. Flash cookies are also persistent.

'Analytical' cookies: this type of cookie allows us to identify and count the number of visitors to our website and understand how visitors use our services. This helps us to improve the way the website works, for example to ensure you can easily find what you need.

You can accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you wish. The 'Help' menu in the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies completely.

Cookies flash

You can modify your Flash Player settings to prevent the use of Flash cookies. Flash Player's settings manager allows you to manage your preferences. To disable Flash cookies for all third-party content, go to the 'Global Storage Settings' pane of Settings Manager, uncheck the 'Allow third-party Flash content to store information on your computer' box, and disable Settings Manager. Alternatively, you can also adjust the settings for a specific website you visit through the 'Site Storage Settings' panel, which is also located in the 'Settings Manager'.

If you are using an older version of Flash Player or an older web browser, you may not be able to use the settings manager. We recommend that you make sure to update your Flash Player and browser to the latest version available.

If you choose to decline cookies, you may not be able to fully experience the interactive features on our site.

8. Agree To Use Electronic Service Providers

To play real money games on our service, you need to send and receive money from us. We may use third-party electronic payment systems to process these financial transactions. By accepting this privacy policy, you expressly consent to the personal information required to process transactions, including the transmission of information outside of your country/region when necessary. We take steps to ensure that our payment system agreements protect your privacy.

9. Agree To The Security Review

We reserve the right to conduct security reviews at any time to verify the registration data you provide and whether your use of the Service and financial transactions may violate our terms and conditions and applicable laws. By using our services and agreeing to our terms and conditions, you authorize us to use your personal information and disclose your personal information to third parties to verify the information you provide during the use of our services, including when necessary, the information is transferred to outside your country. Security review may include, but is not limited to, requesting credit reports and/or checking information you provide against third-party databases in other ways. Additionally, to facilitate these security reviews, you agree to provide such information or documents as we may request.

10. Security

We understand the importance of security and the technology needed to protect information. We store all personal information received directly from you in an encrypted, password-protected database located on our secure network, behind the most advanced firewall software. (Our service supports SSL version 3 with 128-bit encryption). We also take steps to ensure that our subsidiaries, agents, affiliates and suppliers take appropriate security measures

11. Protection Of Minors

Our Services are not applicable to or directed to persons under eighteen (18) years of age (or the legal age in their respective jurisdictions). Any person who provides us with their information through any part of the Service represents to us that they are eighteen (18) years of age (or the legal age in their respective jurisdiction) or older. Our policy is to expose minors who attempt to access our services, which may require a security review. If we discover that minors have attempted or submitted personal information through our service, we will not accept their information and will take steps to remove it from our records.

12. International Transfers

Personal information collected on the Service may be stored and processed in any country where we or our affiliates, suppliers or agents maintain facilities. By using our services, you expressly agree to transfer any information outside of your country/region (including countries/regions that may not be assessed as having appropriate privacy laws). However, we will still take steps to ensure that our agents, affiliates and suppliers comply with our privacy standards wherever they are.

13. Third Party Practices

We cannot ensure the protection of any information you provide to third-party online sites linked to or from the service or collected by any third party that manages our affiliated programs (if applicable) or any other programs, because these articles The Sanfang-party online website is independently owned and operated by us. Any information collected by these third parties is subject to the privacy policies (if any) of such third parties.

14. Legal Notice

The service operates on an “as is” and “as is” basis and assumes no liability of any kind. We are not responsible for events outside our direct control. Due to the complexity and ever-changing nature of our technology and business, we cannot guarantee or warrant that we will not have any improper performance on the privacy of your personal information and will not make any indirect, accidental and use or release the personal information related to harm consequential or punitive.

15. Agree To The Privacy Policy

Your use of our services constitutes your consent to our privacy policy.

This is our complete and exclusive privacy policy and supersedes any previous version. This privacy policy should be read in conjunction with our terms and conditions and any other applicable terms published on our platform. We may periodically change this privacy policy and will notify you of such changes by posting the revised terms on our platform. Your continued use of our service after any changes to this privacy policy means you accept those changes. We recommend that you review this privacy policy periodically.

Furthermore, in accordance with Article 77 of the GDPR, you have the right to lodge a complaint relating to your data processing to a supervisory authority, especially in the member country where your habitual residence, place of work or place of alleged infringement is located.

16. Other Websites

Our website may contain links to other websites. These links are not under our control and are not protected by this privacy policy. If you use the links provided to visit other websites, the operators of those websites may collect information from you and will use that information in accordance with their privacy policies, which may differ from ours. We are not responsible. The operators of these sites are responsible for their functions or possible errors on linked sites.

17. Delete Personal Data

You can request the deletion of your personal data if RicoBet no longer has a legal reason to continue processing or storing it. Please note that this right is not guaranteed - in the sense that RicoBet does not have the ability to fulfill your request if it is subject to a legal obligation to store your data. You can request the deletion of your personal data by sending an email to support@ricobet.com.

Bonus Terms

1. All bonuses are limited to one per person, per household, per computer or per IP unless otherwise specified.

2. Players must fulfill their bonus wagering requirement before any withdrawals can be made.

3. All bonuses are subject to a specific requirement of wagering on deposit + bonus amount.

4. A bet must be settled to count towards wagering requirements, unsettled bets will not count.

5. All deposits and bonuses will expire after 30 days.

6. Before any withdrawals are processed, your play will be reviewed for any irregular playing patterns. For fair gaming purposes, equal, zero or low margin bets, hedge betting, double betting, cross betting or high variance betting strategies shall all be considered irregular gaming/abnormal betting for bonus playthrough requirement purposes. Should RicoBet deem that irregular game play has occurred, it reserves the right to withhold any withdrawals and/or confiscate all winnings, and if applicable, after canceling bonuses, to reinstate the initial reload amount to the player’s account, without necessarily informing the player.

7. Betting 24 numbers and above in roulette will not be included in the turnover calculation.

8. RicoBet management reserves the right to void any bonuses and/or winnings obtained by fraudulent behavior as described above.

9. RicoBet has the right to update these rules at any time.

10. Your Real Money and Bonus Money will be combined and used when placing wagers on our games.

11. Bonus money can only be used on games stated in each promotion term.

Free Spin Terms

1.Tickets for free spin will only be available for 1 month period on specific campaign month by RicoBet, once a ticket has been claimed, players must complete all free spin chances within 1 week of claiming.

2. No replacement will be given once tickets for free spin have expired.

3. If players have made a deposit and claim any ongoing promotions before clearing off the winnings received from free spin campaign, players are required to achieve a x40 wagering requirement for free spin winnings + deposit + bonus before any withdrawals can be made.

4. Any winnings from “deposit and receive free spin” campaign will have a maximum payout of R$2.000, whereas any winnings from “free spin without any deposit entitlement” will have a maximum payout of R$500 . Any balance from there on will be forfeited once withdrawal has been completed.

5. General Terms & Conditions Applies.